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Florida Power and Light |
"Immediately after a storm,
FPL will know if large power lines have been damaged
and you’re without power. FPL will deploy field
teams to conduct neighborhood-by-neighborhood damage
assessments. This helps FPL to assign the right resources,
crews and materials to each effort and to provide
customers an estimate of when repairs will be finished
and power restored in their area. Depending
on the severity of the storm, FPL will provide a total
system Estimated Time of Restoration (ETR) within
24 hours after a storm has passed and no longer poses
a safety risk to field teams and restoration crews.
County ETRs are provided within 48 hours, and sub-county
ETRs within 72 to 96 hours.
If your neighborhood gets power back after a storm
-- but you’re still without power -- then call
FPL at 1-800-4-OUTAGE. Be sure to have your account
number available when you call and an automated system
will record your outage information. You can choose
to receive automatic updates on our efforts to restore
your service.
Be sure to stay tuned to local radio, TV and newspapers
for specific reports on FPL's progress in assessing
and repairing damage to the electrical system in your
area. Or you can visit www.FPL.com/storm to check
on the status of FPL's restoration progress." |